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FAQs
Q: How long does it take for an order to be delivered?
Welcome to our seamless shipping experience! Upon placing your order, expect a prompt confirmation email. Within one week, your items will embark on their journey from Dubai, UAE. We ensure transparency with a tracking number sent your way, allowing you to follow every step. Embrace the anticipation as deliveries range from 2 to 10 business days, varying by location. Your satisfaction is our priority, and we're committed to making your shipping experience smooth and worry-free.
Q: Can i change my order after I've placed it?
You can change the size/colours of the items you ordered if your order hasn't been processed yet. Send us an email at info@menniwelaya.com
Q: Do I pay extra customs?
Custom charges are country-specific and depend on the shipping location. MENNI W ELAYA is not responsible for any additional charges incurred. To ensure a clear understanding of potential customs fees, we recommend reaching out to your local customs authority before completing your order. This ensures a transparent shipping experience.